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Counseling Services FAQs


FREQUENTLY ASKED QUESTIONS 

CRISIS?

Life-Threatening Emergencies: Immediately call 9-1-1

Non-Life Threatening Immediate Concerns On NWOSU Campus: Contact Campus Police                                                                                            NWOSU Alva & Woodward Campus Police: 580.327.8511                                                                                                                                                                NWOSU Enid Campus Police: 580.213.3130

HOW DO I SCHEDULE A NON-EMERGENCY COUNSELING APPOINTMENT? 

Contact NWOSU counseling office during business hours to schedule an appointment. 

ARE WALK-IN APPOINTMENTS AVAILABLE FOR NWOSU COUNSELING SERVICES?

Typically, we are not able to see students on the same day they contact us. However, please complete the request for services form to help us determine it is appropriate to meet for a non-life threatening crisis appointment or schedule you an appointment for the next available opening. 

HOW MUCH ARE NWOSU COUNSELING SERVICES? 

Counseling services are free to all currently enrolled NWOSU students.

WHO IS ELIGIBLE FOR NWOSU COUNSELING SERVICES? 

Services are available to All NWOSU currently enrolled on a part-time or full-time basis are edible for services.  NWOSU does not provide counseling services to employees. Employees are encouraged to contact the EAP program that NWOSU provides to all employees for counseling. (For more information, view the employees' tab on the counseling service webpage.)

IF I ATTEND ANOTHER NWOSU CAMPUS CAN I RECEIVE NWOSU COUNSELING SERVICES?

Yes, tele-video counseling sessions are offered to all NWOSU students on Enid, Woodward and Ponca City Univerisity Center. 

WHAT ARE THE HOURS OF OPERATION FOR NWOSU COUNSELING SERVICES?

Monday - Friday, 8:00  a.m. - 5:00 p.m.  (During University Business Days) 

ARE NWOSU COUNSELING SERVICES CONFIDENTIAL? 

Without written consent counseling records will not be disclosed except program evaluation/audits, court-ordered; imminent danger to self or imminent danger to someone else and any other Federal and State regulations regarding confidentiality. Counseling records are separate from academic records.

WHAT IS A BRIEF SCREENING?

The first appointment will be a brief screening to discuss counseling needs to determine the appropriate level of therapeutic care. Following the initial screening, recommendations will be made for the most beneficial route to help you with concerns. Suggestions can include short term counseling on campus, referral to other campus resources, or long term counseling off-campus community, providers.

WHAT IS A CONSULTATION? 

Consultation services about concerns for an NWOSU student & employees are at no cost. Consultation services are an opportunity to discuss with a mental health clinician concerns about another individual’s (non-emergency) behavior. Consultation services can offer suggestion and assistance regarding appropriate steps of action if needed for efforts to assist students with personal, career or social concerns. 

CAN I SCHEDULE AN APPOINTMENT FOR SOMEONE ELSE?

No. Only the person who will be seeking counseling services can schedule their appointments.

WHAT IS SHORT-TERM COUNSELING SERVICES?

In efforts to meet all students’ demands, we offer short-term counseling sessions to all students averaging from 4 to 6 sessions per semester.

WHAT IS LONG-TERM INDIVIDUAL COUNSELING?

Long-term counseling is beneficial for students who are seeking more intensive and specialized treatment. 

WHERE IS NWOSU COUNSELING OFFICE LOCATED?

NWOSU Alva Campus- Fine Arts Building Room 209

WHAT IS THE COUNSELING OFFICE PHONE NUMBER?

580.327.8511

Northwestern Oklahoma State University

709 Oklahoma Blvd., Alva, OK 73717
Phone: (580) 327-1700

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