Online Education Complaint Process
Northwestern Oklahoma State University seeks to maintain the highest standards of integrity and fairness in our relationship with students. We desire to resolve student complaints, grievances and concerns in an expeditious and fair manner.
Students are asked to use the Student Complaint Form to file a complaint or the Student Grievance Form to file a grievance. The form will completed online and electronically submitted to the Dean of Student Affairs and Enrollment Management:
Mr. Calleb Mosburg
Northwestern Oklahoma State University
709 Oklahoma Blvd.
Alva, OK 73717
Students taking online courses from Northwestern who wish to file a complaint or resolve a grievance should follow the University's Student Complaint or Grievance procedure as outlined in the Student Handbook. In the unlikely event that an issue cannot be resolved by the University, students may file a complaint with the Oklahoma State Regents for Higher Education. Students are urged to exhaust all possible internal avenues for resolution before filing a complaint with an external agency.