Bursar/Business Office
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Bursar/Business Office

The Bursar’s Office provides a variety of services to students. Located on the first floor of Herod Hall on the Alva campus, the bursar maintains and operates the University’s student accounts receivable system. The Bursar’s Office serves as the central billing and collection point for all student fees. All student financial assistance and applied fee waivers and scholarships are disbursed through the cashiers on the Alva, Enid and Woodward campuses.

Personnel in the Bursar’s Office maintain students’ housing records in Alva. External scholarship payments for Alva, Enid, & Woodward students are coordinated on the Alva campus. Alva personnel are also responsible for supervising operation of the telephone switchboard, mailroom, and courier services.

The Bursar handles reconciliation and draw down of Title IV accounts. The Bursar’s Office is also responsible for coordination of credit card services for student billing. In addition, this office handles auxiliary accounts payable.

Every effort is made to provide timely service to students. The Bursar’s Office constantly strives to increase efficiency, including extended hours during peak activity.

 

Fawn Kingcade
Bursar
(580) 327-8533

Annette Schwerdtfeger
Head Cashier
(580) 327-8534

Ashley Decker
Enid Campus
(580) 213-3104

Tara Hannaford
Assistant Bursar
(580) 327-8532

Janet Cook
Assistant Cashier
(580) 327-8536

 

HOURS

The Business Office in Alva is open from 8:00 a.m. to 5:00 p.m. Monday through Friday of the fall and spring semesters. Fall and spring hours on the Enid campus are 8:00 a.m. to 5:30 p.m. Monday through Thursday and 8:00 a.m. to 3:00 p.m. on Fridays. At the beginning of the semester, we have extended hours for your convenience. You can find these extended hours in the class schedule. Summer hours (June and July) are 7:00 a.m. to 5:30 p.m. Monday through Thursday and closed on Fridays for all three campuses. 

PAYMENTS

In addition to paying in person or by mail to the Alva or Enid Business Offices or the Woodward Administrative Office, online payments are now available through Rangernet. Students can access their accounts at any time by using their Rangernet login at www.nwosu.edu. Clicking on the Student tab and Account Status tab will provide a summary of charges and credits on your student account. Credit card payments are only accepted online and a convenience fee of 3% will be assessed ($3 minimum). The sole purpose of the fee is to cover charges from the credit card companies. The non-refundable convenience fee is assessed by our third-party processor, not NWOSU, and will be included in your total payment amount on your credit card statement.  Credit card payments are NOT accepted in person at the teller stations, or by phone, or by email.

To avoid the convenience fee, students and employees should consider several other options. Bursar payment options with no additional cost to payer:

  • Mail checks, cashier checks or money orders to: NWOSU Office of the Bursar, 709 Oklahoma Blvd, Alva, Oklahoma 73717.
  • In person by check, money order, or cash at the Office of the Bursar, Herod Hall, Alva campus, Enid Business Office or the Woodward Administrative Office. 

A monthly payment plan is also available through the NWOSU website. This plan allows you the opportunity to spread your payments into installments throughout the semester. An application fee is required each semester upon enrollment in the program. The student can make application online through their Rangernet account.

Payment is due on the first day of classes each semester. If a student has a signed financial aid award letter, payment may be deferred until after disbursement of grants, loans and scholarships. Students without a signed award letter are encouraged to make payment to avoid late fees. Financial aid, awarded and paid after a student has personally paid charges, will be refunded for reimbursement to the student. A 5% late fee will be assessed to all unpaid tuition and fees balances and a $25 late fee will be charged to past due room and board on the 15th of October, November and December in the fall semester and the 15th of March, April and May in the spring semester. Late fees are assessed July 30th for the summer semester.

A student may be contacted on all phone numbers, including cell phones, provided to the University as a source of contact. This includes contact from NWOSU agents, representatives, and attorneys (including collection agencies) for purposes of collecting any portion of the account financial obligation which is past due. Any charges incurred by the University in an effort to collect on delinquent accounts are assessed to and will be the responsibility of the account holder. A student will reimburse the University the fees of any collection agency which may be based on a percentage of the debt (at a maximum of 33.3%). All costs and expenses including reasonable attorney's fees the University incurs in such collection efforts will also be owed the University. These costs will be assessed to the student's bursar account and included in the balance due. Delinquent account information is disclosed to credit reporting agencies, which could endanger the student's credit rating on a local or national level. Past due accounts are presented to the warrant intercept program (WIP) that captures state income tax refunds to pay outstanding NWOSU debt. Oklahoma law has jurisdiction and any disputes arising shall be determined in accordance with the law of this jurisdiction. Accounts must be cleared before a student can obtain the release of any academic records such as a transcript, receive a diploma or enroll for subsequent semesters. Unresolved past due bursar account obligations can automatically terminate future term enrollment. The University reserves the right to request prepayment before allowing registration for future semesters.

Financial aid and scholarship funds are applied to outstanding charges with the student being responsible for the remaining balance. 

STATEMENTS

Students can access their accounts at any time by using their Rangernet login at www.nwosu.edu. Clicking on the Student tab and Account Status tab will provide a summary of charges and credits on your student account.

FEES DESCRIPTION

The Student Activity Fee supports activities designed to provide the students with extracurricular educational, cultural and recreational opportunities.

The Technology and Library Services Fee provides financial support for NWOSU computer labs, ITV studios, computer supplies, lab monitors, and library materials.

The Facility Fee provides funding to support various facilities used by all three campuses.

The International Student Fee covers the administrative services rendered in processing, maintaining, and storing various immigration papers. Only international students are required to pay this fee.

The Parking & Safety Fee will be used to upgrade parking lots, upgrade and add lighting, and repair sidewalks.

The Professional Studies & Arts & Science Enhancement Fee will aid in replacing equipment to enhance the learning experience in the classrooms. It will also be used for faculty development. In addition, this fee will allow us to employ more students for mentoring/tutoring.

The Business Enhancement Fee will fund writing software and other departmental educational expenses for all business courses with the exception of personal finance. 

* The Online Business Administration/Accounting Program Fee is a one-time fee assessed when students apply to be an online Accounting or Business Administration major. This will support the additional software and peripherals necessary for the online students.

* fee subject to approval from the Higher Learning Commission

EXTERNAL SCHOLARSHIPS

The Office of the Bursar must be notified about external scholarships or third-party payments each semester. Some third-party payments require a bill from the Office of the Bursar before they will make payment on the student’s account. In such cases, the student should provide a letter from the sponsor requesting us to bill them. If for any reason the University does not receive payment, the student will be responsible for the charges. It is the student’s responsibility to check with the Office of the Bursar to verify the remaining balance owed.

REFUNDS

The refund policies listed below describe the financial obligation of students who withdraw from classes after the official start date.

According to the Oklahoma State Regents’ refund policy, changes in schedules and complete withdrawals from the institution during the defined add/drop period (as listed in the course schedule) will result in full charges for courses added and full credit for courses dropped. No refund will be made after the add/drop period for the session except as stipulated below for Title IV recipients.

All Title IV Aid recipients and the university will be required to return to the federal aid programs the amount of aid received that was in excess of the aid earned for the time period the student remained enrolled.

The percentage of the semester completed is the percentage of aid earned. This is calculated by the number of days the student attended divided by the number of days in the enrollment period. For example, if a student withdrew in the fourth week of a sixteen-week period, the student would have earned only 25% of the aid received (4/16=0.25).

Students who remain enrolled through at least 60% of the payment period (semester) are considered to have earned 100% of the aid received and will not owe a repayment of Federal Title IV funds.

If NWOSU returns funds to the Title IV aid programs, it could result in the student owing NWOSU charges that were originally paid at the time of disbursement. Students may also be required to return funds released to them for personal expenses.

FINANCIAL AID DISBURSEMENTS

The Bursar/Business Office on all three campuses disburses financial aid. At the time funds are disbursed to the student, all enrollment fees, tuition, and housing will be deducted. Scholarships awarded by NWOSU will be applied to student accounts after the drop/add period. Student loans and Pell grants are disbursed after the drop/add period. Each recipient must check with the Business Office to determine the application of these funds. It is the student’s responsibility to verify that financial aid has been applied to their account prior to the deadlines to avoid late fees.

 

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